At Creator Supply, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who may have access to it and what rights you have regarding your personal information.

By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Creator Supply is responsible for the processing of personal data collected through this website and in connection with project inquiries and client relationships.

2. Information We Collect

We only collect personal information that is reasonably necessary to respond to your inquiries, evaluate your project or provide our services.

Depending on how you interact with Creator Supply, we may collect:

  • Full name
  • Email address
  • Phone number
  • Creator, company or brand name
  • Country or location
  • Website and social media links
  • Information about your audience or community
  • Project ideas, goals and product preferences
  • Budget and expected timeline
  • Existing store information
  • Files, references or images you upload
  • Information you provide when contacting us
  • Technical or usage information collected through the website where applicable

Information marked as optional does not need to be provided unless you choose to do so.

3. Why We Collect Your Information

We may use your personal information to:

  • Respond to questions and inquiries
  • Review and evaluate project requests
  • Understand your needs, audience and project goals
  • Prepare proposals, quotations or recommendations
  • Communicate with you before and during a project
  • Provide and manage our services
  • Manage our relationship with existing clients
  • Provide customer or project support
  • Maintain the security and proper operation of our website
  • Improve our website, processes and services

We do not collect personal data simply because it may be useful in the future. Personal data is limited to what is necessary for the intended purpose.

4. Legal Basis

We process personal data only where we have a valid legal basis to do so.

Depending on the circumstances, processing may be based on:

Pre-contractual measures — when you contact us or submit a project request so that we can evaluate your needs and prepare a potential collaboration.

Performance of a contract — when processing is necessary to provide our services after a project has been agreed.

Legitimate interests — where necessary to operate, secure and improve our business, communicate with you or manage our professional relationships, provided that your rights and interests do not override those interests.

Consent — where your consent is specifically required, for example for certain optional communications, cookies or tracking technologies.

Where processing is based on consent, you may withdraw that consent at any time without affecting processing carried out before the withdrawal.

5. Who Has Access To Your Data

Your personal data is only accessible to Creator Supply and to service providers that require access in order to help us operate our website or provide our services.

These may include providers used for:

  • Website hosting
  • Online forms and project questionnaires
  • Email and communication
  • E-commerce services
  • Analytics
  • File storage
  • Payment processing
  • Project management and other operational services

These providers should only process personal information where necessary to provide their services and subject to applicable data-protection requirements.

Some service providers may process information outside the European Economic Area. Where required, appropriate legal safeguards will be used for such transfers.

We do not sell your personal data.

6. Data Retention

We keep personal information only for as long as necessary for the purpose for which it was collected or for as long as required to comply with applicable legal, accounting or contractual obligations.

The retention period may therefore vary depending on whether you:

  • Submit a general inquiry
  • Submit a project application
  • Become a client
  • Enter into a contractual relationship with Creator Supply

When personal data is no longer required, it will be deleted, anonymized or securely archived where retention remains legally necessary.

7. Your Rights

Under applicable data-protection law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Request restriction of certain processing
  • Object to certain processing
  • Receive certain personal data in a portable format
  • Withdraw your consent where processing is based on consent

Some of these rights depend on the legal basis and circumstances of the processing.

To exercise your rights, contact us using the information provided below. We may need to verify your identity before processing certain requests.

8. Contact Us

If you have any questions about this Privacy Policy, how your personal data is handled or if you would like to exercise your data-protection rights, please contact:

Creator Supply
Email: contact@creatorsupply.co

We will review your request and respond in accordance with applicable data-protection requirements.

9. Complaints

If you believe that your personal data has not been handled appropriately, we encourage you to contact us first so that we can review your concerns.

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data-protection authority, or with another competent supervisory authority where applicable.